Do I need to give my credit card details to receive the Free Trial?
No, you do not need to enter your Credit card details to receive a Free Trial and there is no…
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How do I cancel my membership subscription?
Login to your account on our website. Or if already logged in, choose the red icon “My Account” in the…
Are my Credit Card details safe?
Yes, your Credit Card details, and the Credit Card transaction are both safe. We do not keep or store your…
Is the website secure, safe for my child?
Yes, The Super Challenge website is completely safe and secure. Our website does not include any advertising or links to…
Once I have paid for membership, how soon can I start playing the games?
Access to the Website is provided immediately upon payment processing. Once you join as a member on our website, all…
I forgot my password, what should I do, and can I change my password?
In the top right-hand corner of the screen is a red icon “Login”. Click it and you will be taken…
How do I update my credit card information?
Login to your account on our website. Or if already logged in, choose the red icon “My Account” in the…
Are the games good homework?
The games are designed to be played as homework. Worksheets form part of their homework, and the content is exactly…
As a parent, should I play the “Majors” games for adults?
Yes, the parent’s section, called Majors, teaches you what you need to know so you may help your child learn…
Should my child play the games more than once?
Yes, the more times they play a game the better! The Super Challenge games are fun to play, and we…
I have a technical problem with the game, what should I do?
This may be more likely to happen on a tablet rather than a laptop or PC. It is a device…
Can my kids play the games together or should they play on their own?
Yes, they can play the games together. Playing the games together encourages discussion and decision making. So, we encourage children…
Why can’t I play the games on my cell phone / mobile phone?
Games that may be played on tablets and phone are listed on the website. See the game name and underneath…
How many games can I access, and will new games be added to the website?
There are over 260 fun games all focused on learning mathematics. There are also games designed for adults to learn…
What is the best device to play the games on or to view the games?
Games that may be played on tablets and phone are listed on the website. See the game name and underneath…
What are the benefits of playing the adult or “Majors” games if I am not teaching anyone mathematics?
For those playing the Majors games for fun, they are an excellent way to get that brain moving. Designed for…
Do I need the latest version of my web browser to play the games?
No, you don’t need the latest web browser version to play the games. However, having the latest version will give…
How can I teach or tutor my child using these games?
Knowing specifically what to teach and which areas to focus on, is the most challenging task for any home schooler…
Why does it take a long time to load the game?
This could be a slow internet connection, if so, be patient, it will load. Or otherwise, clear the cache &…
How do I know what areas my child needs to focus on, or which math topics they need more work with?
As they play a game, a student must apply mathematical concepts at their level. This is how a student progresses…
The game stop loading or takes a long time to load, what should I do?
You can close the game down, return to the website and choose the game again. Otherwise, clear the cache &…
How do I know if I have the latest version of Chrome, Fire Fox or Microsoft Edge.?
Most browsers update automatically by default. To check your latest web browser version, in the browser’s toolbar/menu, look for one…
Should my child only play the games of their year level?
Most students will need to play the previous year’s games first. Students may then revise or learn concepts not fully…
Why won’t a game open on my tablet or cell / mobile phone?
Games that may be played on tablets or cell/mobile phones are listed on the website. See the game name and…
Should my child play the games more than once?
Yes, the more times they play a game the better! The Super Challenge games are engaging and fun to play.…
Can I use the games to tutor my child?
Yes, they are an excellent tool for all tutors. Every game refers to the specific concepts used from the Australian…
How do I know they are learning the appropriate mathematic concepts for their age?
All games are based on mathematics concepts from the Australian Mathematics Curriculum and reinforce concepts taught in the classroom. The…
How should I encourage and reward my child?
Words of encouragement are vital in the process of learning mathematics. This will build their confidence and help them to…
What words of encouragement should I use?
Recommended words of encouragement for parents to build their children’s confidence in mathematics include: Outstanding, Keep up the great work,…
Should my child only play the games of their year level?
We recommend students play some or all the previous year level games first. The previous year’s concepts must be grasped…
How do I get a free trial?
Go to the Parent/Tutors page on our website. The link is listed at the top of each page. Scroll to…
Where do I enter my Discount Coupon/Code?
Choose the “Join Now” icon at the top of any page. You will be taken to the Membership Options page.…
My child struggles with mathematics, will playing the games improve her math skills?
By playing a game, a student must apply mathematical concepts at their level. This is how a student progresses through…
Why are these games good for learning and teaching mathematics?
The Super Challenge makes learning mathematics easier by engaging students with fun games relevant to the age group. Plus, we…
Can I use the games to tutor my child?
Yes, they are an excellent tool for tutors. Every game refers to the specific concepts used from the Australian Mathematics…
Is The Super Challenge website secure and safe for my child?
The Super Challenge website is completely safe and secure. Our website does not include any third-party advertising or links to…
Does your website include third-party advertising or analytics or links to other sites?
We do not use third-party advertising and we do not share your data with third-parties. We do not track usage…
Why can’t I log in?
Make sure you log in with the username or email address you registered with us. The login is case-sensitive so…
Why did the game freeze/stop working/get stuck?
This may be more likely to happen on a tablet rather than a laptop or PC. You may have an…
Does my child have to play the advanced games?
No, it’s not necessary for your child to play the advanced versions of games. The standard version will have all…
Do you supply the answers to the games and worksheets?
The answers are revealed as students play the games. The games also show incorrect answers. Answers to the worksheets are…
How do I subscribe or become a member?
Choose the “Join Now” icon at the top of any page. You will be taken to the Membership Options page.…
Do you offer refunds?
For annual Subscriptions we offer a 48-hour, money back guarantee. Refunds will not be offered after this time except in…
Are games downloaded or stored onto my computer?
No, games are not downloaded or stored to your PC or device. Only a browser cache is stored and that…
Why is there no sound in the game?
All games have sound and work correctly. If you cannot hear the sound, it will be a cause at your…
Do I need to play the games with my child?
The games do most of the teaching for you. Only the Foundation and Grade 1 games need to be played…
My child found some of the games too hard and difficult… What should I do?
If games on their grade level are found to be too hard, then start with playing the previous year’s games.…