Make sure you log in with the username or email address you registered with us.
The login is case-sensitive so make sure your caps lock is not on, and make sure you capitalize the right letters.
You may need to reset your password. On reset, if didn’t receive an email from us, make sure to check your junk or spam folder:
If you are still having trouble, try clearing your cache and history, close the website down and reopen it. The error message may be cached in your browser.
Two users at one time:
Once you create your username and password, when logging in, you will only be able to have two simultaneous logins. If a third person tries to use your login, then the first logged in person will be logged out.
Part of a fundraiser:
If your membership is part of a fundraiser, your school/organisation may have used up all the memberships they purchased.