How do I cancel my membership subscription?

Login to your account on our website. Or if already logged in, choose the red icon “My Account” in the top right-hand corner of the screen. Your membership account details page will open. Choose “Cancel” and follow the instructions. On cancellation of a subscription, you may continue to have full access to the website until…

Do you offer refunds?

For annual Subscriptions we offer a 48-hour, money back guarantee. Refunds will not be offered after this time except in the event the goods or services are faulty and cannot be repaired or replaced, or otherwise in accordance with applicable statutory consumer protection laws. No refunds will be offered for monthly subscriptions. You may cancel…

Why can’t I log in?

Make sure you log in with the username or email address you registered with us. The login is case-sensitive so make sure your caps lock is not on, and make sure you capitalize the right letters. You may need to reset your password. On reset, if didn’t receive an email from us, make sure to…

Is the website secure, safe for my child?

Yes, The Super Challenge website is completely safe and secure. Our website does not include any advertising or links to other sites. You can rest assured your child or student will be playing the games in a totally safe environment and they will not be subject to any form of advertising or contact whatsoever. There…

Are my Credit Card details safe?

Yes, your Credit Card details, and the Credit Card transaction are both safe. We do not keep or store your credit card details on our servers except for the last 4 digits and the expiry date, both only used as an identifier. All transactions done on our site, including ongoing subscription payments, are done through…