How do I cancel my membership subscription?

Login to your account on our website. Or if already logged in, choose the red icon “My Account” in the top right-hand corner of the screen. Your membership account details page will open. Choose “Cancel” and follow the instructions. On cancellation of a subscription, you may continue to have full access to the website until…

Do you offer refunds?

For annual Subscriptions we offer a 48-hour, money back guarantee. Refunds will not be offered after this time except in the event the goods or services are faulty and cannot be repaired or replaced, or otherwise in accordance with applicable statutory consumer protection laws. No refunds will be offered for monthly subscriptions. You may cancel…

Why can’t I log in?

Make sure you log in with the username or email address you registered with us. The login is case-sensitive so make sure your caps lock is not on, and make sure you capitalize the right letters. You may need to reset your password. On reset, if didn’t receive an email from us, make sure to…